This hands-on course provides a solid foundation for using Jira and to all users of Jira. This course does not include the agile principles. If you’re also interested in understanding agile principles, you should instead take the full course named Jira Essentials with Agile Mindset.

Cloud and Server / Data Center customers can take this course. Attendees will be given the option to use either platform for the hands-on labs.

This full-day hands-on course provides a solid foundation for developing an agile mindset. It introduces agile principles and methodologies, and uses Atlassian Jira as a tool to practice agile-related concepts. This course is important because using agile processes and tools without understanding the “why” can lead to ineffective teams and processes. This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

This course prepares you to manage and configure classic projects in Jira Cloud and partner effectively with Jira Administrators. It covers all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira Cloud. It also covers topics that go beyond the scope of what project administrators can do, to give you a deeper understanding of how project administration is tied to Jira Cloud administration and maintaining the health of the system as a whole.

Complete your Atlassian Certification in 60 days or less!
Project Administration in Jira Server includes self-directed training that enables you to earn an Atlassian Certification in Jira Project Administration.

In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). You get hands-on experience performing the administration tasks that are common to all three Jira applications.

View Jira Server Administration Part 1: Getting Up and Running Class Details

This course follows on from the Jira Administration Part 1 course. It continues the same case study and goes deeper into the administration tasks covered in Part 1, focusing on Jira Software and Jira Core.

View Jira Administration Part 2: Taking it to the next level Class Details

This course gives you a solid introduction to getting a service desk up and running using Jira Service Desk. You’ll get hands-on experience performing the most crucial configuration tasks to set up your service desk. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge base, adding participants, and automating your service desk. The course includes a variety of business use cases to assist you in understanding Jira Service Desk administration, and best practices are emphasized for each topic.

This course focuses on the Agile project team. Project Managers and Product Owners learn how to turn customer feedback into a well organized backlog and how to ensure that estimation statistics are giving them the information they need.

View Getting More from Jira Software Server Course Details 

Do you want to learn how to configure and customize Jira workflows? In this course you’ll discover advanced workflow features like conditions, validators, post functions, triggers, and commonly used status and transition properties. You’ll learn workflow best practices and how to find solutions to common workflow requirements using real business scenarios. By the end of this hands-on course, you’ll be able to build more effective Jira workflows by using all available workflow features. By the way, the concepts taught here apply to workflows in all Jira products.

View Jira Workflows Course Details

From this course you’ll get an introduction to Portfolio for Jira, a comprehensive overview of how the product works, and we’ll share some best practices.

View Planning with Portfolio for Jira Course Details.

This course is for those who are new to Jira dashboards and reports.

View Realising the Power of Jira Reporting and Dashboards Course Details.

In this course, attendees learn how to use JIRA and Confluence together in ways that enable teams to manage projects seamlessly across the two applications.

View the Jira/Confluence Together Course