Atlassian migrate to cloud case study – large business
Our client, a large insurance company, was working with multiple instances of Jira, across two locations are wanted to merge their Jira instances before migrating to the cloud. A lightweight approach was not appropriate in this instance and instead, we undertook several rounds of requirements gathering, analysis, and investigation to ensure that the complexities of the merge and migration were fully understood and documented and that the approach was clear to everyone involved.
The complexities of the merge and migration, coupled with the client’s more traditional approach to the business process, meant that this project was completed over several months, something that the client understood and signed-up to from the beginning thanks to the detailed requirements gathering phase. When dealing with a client that doesn’t typically work in an agile way (or when dealing with a project that runs over several months), it’s important to ensure good communication is maintained. Our Project Manager kept the client up-to-date with daily check-ins and weekly reports detailing what had been completed, what was left to do, and any blockers that would prevent the project from being delivered on time.
The client is happy that their instances have been rationalized and that the housekeeping completed as part of this phase has resulted in a cleaner and easier to use Jira instance.